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January 7, 2022
Question

On my "transactions" page, there are 10+ transactions marked as "Needs Action". They all have been updated to include accurate information, but I can't get them into the actual transaction list.

  • January 7, 2022
  • 1 reply
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1 reply

January 7, 2022

Hi ULbc,

 

Thanks for reaching out to Community.  Welcome!  It's great to hear that your enjoying the benefits of QuickBooks Self Employed.  I'd be happy to provide more information so you can reach your QuickBooks goals!

 

Based on the information you've provided, the transactions that need action could be due to multiple factors.  Some of the things to take a look at would be, is the transaction complete with the appropriate sales tax, customer/supplier information, is the transaction directed to the correct account?  Was a payment received correctly?  I'd recommend contacting support for additional assistance so you can get back to business as soon as possible.  They'll navigate through the process with you and have the opportunity to look deeper into this from their end.

 

If you have any other questions, please feel free to reach back out.  We'd be glad to assist!