Skip to main content
Pegasus23
Jan 22, 2024 10:39 PM UTC
Question

One or more of your contractors have a negative or blank amount in Box 22 We won't be able to generate a T5018 PDF or XML for these contractors.

Hi there, I have the bellow message when I try to generate T5018 for subcontractors. Any idea why? I would like to mention that there are no zero or negative balances in my reports. Thank you for the help!

"One or more of your contractors have a negative or blank amount in Box 22

We won't be able to generate a T5018 PDF or XML for these contractors."

1 reply

JamesM4
Jan 22, 2024 10:56 PM UTC

Hi Pegasus23,

 

Welcome to the Community. It's important you get the help you need. Rest assured, I'll be happy to share more info so you're on the right track with achieving your QuickBooks goals. 

 

In order to accomplish the goal you've reached out about, I see you benefiting more by contacting our support team outside of the Community. A specialist will be able to share your screen and assist you in a timely manner. Here are our contact details below: 

 

  • Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
  • Social Media: Facebook, Twitter, and Instagram.
  • Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Feel free to keep me posted here. I'll be one message away in case you need anything else.

Terms & ConditionsAccessibility statement