Opening balance

Hi BP202,

Welcome to QuickBooks Community!    QuickBooks Online let's you pick the date to start tracking your transactions from, based on your real-life bank account balance.  I'd be happy to provide more information, so your opening balance is accurate!

If you've connected your bank and credit card accounts to QuickBooks Online, historical transactions are automatically downloaded, then QuickBooks totals them and enters the opening balance and date for you.  However, if your accounts aren't connected, you can manually enter the opening balance.  In your situation, you'll just need to edit the information, so your account is balanced.  Here's how;

1. Open your Settings ⚙ and select Chart of accounts

2. Locate the account and select Account history in the Action column

3. Click on the Date column to show the oldest entries first

4. Select the opening balance entry, to expand the view

5. Click Edit to make the necessary changes

6. Confirm the Date, Account and the amount

7. Hit Save and close

Here's a helpful guide for your reference.

Should you require additional assistance, please don't hesitate to contact us.  It would be our pleasure to navigate through the process in real time, and ensure you're able to get back to business as soon as possible!

Feel free to reach out again, if other questions come to mind.  We'd be glad to help!