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October 20, 2022
Question

Pay Bills module

  • October 20, 2022
  • 1 reply
  • 0 views

I had a credit with the Hydro company so when trying to pay bills and using the credit, they come out as zero paid.  I would like to purge these pay bills but afraid it will affect the reconciliations already done.  The bills come out of bank automatically, so they are paid. I just want to remove them now from the pay bill

1 reply

October 20, 2022

Hi there Anne83,

 

it's important that all your transactions be correct so that your books can be well balanced. QuickBooks Desktop is a great tool able to help you keep track of transactions made in your bank to have them all correctly entered in your accounting. I can point you in the right direction for assistance with making sure this wouldn't affect your reconciliations.

 

In order to make sure that your transactions will still be balanced after deleting this transaction, I recommend reaching out to the QuickBooks Desktop support team. They'll be able to view your transactions with you so that they can guide you in the best way to deal with this credit and payment so that your books can remain well balanced. You can reach out to them using the methods outlined in the QuickBooks Desktop software support policies.

 

If you have any other questions, feel free to reach out here.