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February 13, 2022
Question

Paycheque sync error

  • February 13, 2022
  • 1 reply
  • 0 views
QBO LINKED WITH QUICKBOOKS TIME. WHEN THE CUSTOMER IS INACTIVATED IN THE EBOOK, THE PAYROLL GL WILL BE HIDDEN FROM THE BANK RECONCILIATION PAGE.

1 reply

February 14, 2022

Hi there jinni,

 

It's vital that all your information be set up correctly so that you're able to effectively use your QuickBooks software. QuickBooks Online Payroll is a great tool able to help you with paying your employees as well as have that amount posted in your books. I can point you in the right direction for assistance with payroll accounts.

 

For assistance with the error seen when reconciling, I recommend reaching out to our support team outside f the Community. They'll be able to view this error with you in a secure setting in order to be able to best advise on how to get resolve the error. You can reach out to them using one of these methods:

 

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat
Social Media: FacebookTwitter

 

If you have any other questions, feel free to reach out here.