Question

Payroll wont open

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Tried to do the paychecks this morning and got a message that some recent updates were made that require my computer to be connected to the internet to run payroll and that I need to connect to the internet to continue. Problem is I am connected to the internet, and QB still wont run payroll. Ideas?

QuickBooks Desktop

T

Trish_T

Hi Rockstarwannabe,

Thanks for reaching out to Community. It's vital that you're able to access payroll without complication and ensure your employees are paid on time. QuickBooks Desktop has the tools you need to get back to business in a timely fashion. I'll gladly assist!

I suggest reinstalling the program. If you get the same result, run the repair tool to fix common errors.

Should you require additional assistance, please don't hesitate to contact us. We'd be happy to work with you in real time and get this resolved as soon as possible.

If you have any other questions, please reach back out. We're here for you!