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October 31, 2019
Question

Please remove Create (+) has a new home! from the screen. The X button does not work to remove it. Very annoying!!! Thanks.

  • October 31, 2019
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1 reply

October 31, 2019

Hello info185,

 

Thanks for the feedback! We're working on rolling out this new spot for the create button and we definitely want to know if there are any hiccups. I'll report this to my team so we can get this taken care of as quickly as possible. I also have a troubleshooting step you can try.

 

The main troubleshooting step I have is to clear the browser or app's cache and then try to close out the message box. Clearing the cache ensures there is no temporary data that could be causing problems for QuickBooks' functionality. Check out this article to learn how to do that: How do I clear my cache and temporary Internet files? In that article as well, you'll note a part that mentions using a supported browser. I recommend taking a look at that as well to make sure you're using a browser that ensures the program is running at optimal levels.

 

I hope that helps! Once again, I appreciate your feedback. :)