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Connie247
Dec 9, 2022 12:15 AM UTC
Question

Pre-paying Group Benefits using Pay Liabilities Window

Pre-paying Group Benefits using Pay Liabilities Window when a warning message popped out "Through Date May Be Wrong" The Through Date is after the Check Date.  This will usually cause problems with payroll liability reports and payroll forms.

Anyone encounter this and solved?

1 reply

Amanda-B
Dec 9, 2022 12:25 AM UTC

Hey there Connie247,

 

Thanks for reaching out to us here. Getting you the support you need is important. I would be happy to point you in the right direction for the best assistance possible.

 

In order to better assist you, I recommend reaching out to the payroll support team. They'll be able to verify your account details in a secure setting, as well as view your screen to see what may be happening in your account. You can reach them by following the method in this link. 

 

If you have any other questions, feel free to reach out to us here.

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