Question

problem trying to register my product but screen goes white HELP

7 replies
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when i try to register my desktop product i get a blank screen. i turned off my antivirus as support suggested but still didnt work. Help please

QuickBooks Desktop

A

Amanda-B

Good evening, EB2112.

Thanks for turning to the Community for support! I'd be happy to help get you back on track.

Based on the information you've provided, I recommend making sure you're using the latest release for QuickBooks Desktop. In addition to this, I feel you'd benefit from reviewing the QuickBooks Tool Hub. The QuickBooks Tool Hub is designed to help fix issues and errors in QuickBooks Desktop.

If you're still unable to login or run QuickBooks Desktop, I encourage you to reach out to us by following the methods listed here so we can work directly with you. I hope this helps!

Don't hesitate to reach back out here if you have any other questions.

4

4Gal

@EB2112

Which QB Desktop year version?