Question

Project, Transaction View

Forum|Forum|2 years ago
October 25, 2023
1 reply
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Yesterday I noticed that this view doesn't fit the page anymore and the vertical grid lines are missing. Now I need to scroll to see everything I used to be able to see all at once. Also I can't Adjust the column size between the headers. Has anyone else noticed this? I called into support and didn't get any help except that I should send in feedback, so I did!

QuickBooks Online

T

Trish_T

Hi wemblez23,

Welcome to Community! QuickBooks Online Projects feature is a dynamic way to track your profitability by job. It's important that you have a clear view of the associated transactions. I'd be glad to assist!

To ensure you have a full view, I suggest minimizing the left menu by clicking on the arrow beside the 3 horizontal lines at the top right of the menu bar, or you can adjust the page by by holding Ctrl and (-). With regards to the missing vertical grid lines, I was able to replicate this in my own account, so you are not alone. I feel the best course of action at this time, would be to contact our Customer Care team outside of Community. With your consent, they can work with you virtually and review the issue in more depth, as well as escalate the unexpected behavior for further investigation as necessary.

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.

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Please feel free to reach back out with other questions. We are always happy to help!