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February 13, 2025
Question

QB Pro 2024 not allow access to company files on a server

  • February 13, 2025
  • 1 reply
  • 0 views

I have a multiuser license for 3 computers. All run windows 11. I have set up a server to hold company files and QB Pro 2024 as store files only on that computer. I have 2 more computers Computer one was set up as use QB Pro but not house files. When I log into QB Pro 2024 and navigate to the company files on the server, all works as it should.

I set up QB Pro 2024 on the second computer to use QB Pro but not house files as I did with computer one, BUT, computer 2 can not open the company files when I navigate to them inside the QB Pro program, I continually get an error message that computer 2 does not have permission to access files. I have gone through all necessary steps (as far as I know) to properly set up permissions in Windows 11. I can, through the file explorer, navigate directly to the company files on the server. I assume that this means I have NO permission issues that allow computer 2 access to the company files on the server. 

I cant be the only one that had this issue. As a side note, this also occurred when I was running QB Pro 2022.

No prior version of QB Pro gave me this issue.

Does anybody have a solution?

 

1 reply

February 14, 2025

You have a QB Desktop 2024 Pro license for 3 users, correct?

Open the sample file. Can you access it in multiuser mode from other PC's?