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R
Risho
November 23, 2022
Question

QBDT Pro 2021

  • November 23, 2022
  • 1 reply
  • 0 views

I changed computers and had everything transferred from computer to computer. Don-t know what happened to QB but my other applications I was able to open/reinstall easily but not QBDT. So I uninstalled it and downloaded it from the Intuit site. Apparently not everything uninstalls because during the installation was constantly asking whether to overwrite different things. Once finished, the registration info appeared and it continued downloading. Then, it asked me again to register, so I register again. The registration card appears again and empty; I close it. I click on "restore a backup" and again I get the empty registration card. This process is never ending. What can/should I do? I do not have a subscription. Thanks

1 reply

A
Alex M
November 23, 2022

Hi there Risho,

 

It's important that you be able to connect to your QuickBooks Desktop software to be able to manage your books. It's a great tool able to keep track of your company's transactions so you can see the financials of your business. I can point you in the right direction for assistance with reinstalling the program.

 

For help with errors installing QuickBooks Desktop on a new computer, I recommend reaching out to the QuickBooks Desktop support team outside of the Community. They'll be able to view the errors with you in a secure setting to be able to help you with getting your software good to go. You can reach them using the options provided in the QuickBooks Desktop software support policies.

 

If you have any other questions, feel free to reach out here.

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