Skip to main content
C
CathyO1971
January 2, 2025
Question

QBO Mobile app not launching iOS

  • January 2, 2025
  • 1 reply
  • 0 views

The QBO app stopped working about a week ago on my iPhone 8.  It just doesn’t open when I click the icon.  I’ve tried clearing cache, uninstalling and reinstalling, but it continues not to work.  I need this to take photos of clients’ receipts!

1 reply

A
Amanda-B
January 2, 2025

Hey there, CathyO1971.

 

Thanks for taking the time to join us here in the Community. In order to better assist you, I recommend contacting the support team outside of the community. They have the appropriate tools to escalate the situation if they deem it necessary. You can contact them by following these steps:

 

Schedule a Callback: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback.

 

If you have any further questions, please feel free to contact us here.

Terms & ConditionsAccessibility statement