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copperteeth
May 1, 2021
Question

Quckbooks SE wont connect to my bank account, lost all my transactions

  • May 1, 2021
  • 1 reply
  • 0 views

Quickbooks SE kept reporting that it was having trouble connecting to my bank account. I looked it up in the community help and it was suggested to delete the account and reload it. I did that but the bank account will still not connect properly (Royal Bank). Nothing has changed. I lost all my transactions for the last 4 months that were linked to the credit card I used. Probably over 300+ transactions.

 

What do I do!? I tried contacting support through the website app but they weren't able to fix anything.

1 reply

Fiat Lux - ASIA
Fiat Lux - ASIA
May 1, 2021

Have you tried open your QBSE account on private/incognito browser and run the bank feeds? If the same error persists, utilize the trial version of SlickConnect to isolate the issue.

https://www.moneythumb.com/?ref=110

 

C
copperteethAuthor
May 1, 2021

Incognito made no difference. Still the same issue. Its been 48 hours at this point and im still unable to pull/refresh my banking data. I downloaded slick connect and it seems to connect to QB without issue. Not sure what to do. At this point I have no reason to keep using Quickbooks. Its not working at all.

Fiat Lux - ASIA
Fiat Lux - ASIA
May 1, 2021

If you can run SlickConnect without any issue, the problem is on QB. It is all up to you now. Many options in the market to replace your QBSE. Contact us in private should you need to explore other options.

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