Quickbooks Activation process.
I am upgrading QuickBooks 23 to 24 for my client.
Database Service installed, first client computer is upgraded to v24 too. Time to upgrade the company files.
As I try to open the file, I am being prompted for Activation.
1. I have an option to sign in. I enter the email address, confirm the emailed code, then I am prompted to enter the phone number to secure the account. I enter the number and I am getting the Access Denied error. No way to skip - QB is forcing me to add the number but errors out, with no option to proceed further.
2. If I skip the sign-on and proceed to Activate manually, I need to have a Product Validation code on hand, which is available only by calling QB support, which by the way doesn't operate on weekends.
I must have the QB upgraded for the entire organization by Monday morning. That's actually why I upgrade internal systems after hours and on the weekends.
My questions are:
1) How am I supposed to activate the product given the circumstances?
2) Give me another example of software on the planet Earth, that requires users to call support to activate the product, which is limited to weekdays only?
3) I have the license and the product numbers. Why on Earth do you require the third validation key to activate the software?