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A
AnnieD_2
January 18, 2024
Question

Quickbooks Desktop Pro 2018

  • January 18, 2024
  • 1 reply
  • 0 views

Hi!!

I was using Quickbooks Desktop Pro 2018 for many years without issues. My drive started failing, so I had to get a new one. Now when reinstalling I am unable to activate 😞 Is there anyone that can assist?

Thanks so much!!!

1 reply

4
4Gal
January 18, 2024

Can you access CAMPS and find your license code there?

https://camps.intuit.com/

 

 

A
AnnieD_2Author
January 18, 2024

Hi! Thank you for responding!!! I still have my license code and product key code. That goes through fine and then QB asks for registration. Then I fill in the required info. Then it says the following: Quickbooks online registration process did not finish. 

Any ideas what I could be doing incorrectly?

J
JamesM4
January 18, 2024

Hello AnnieD_2. It's good you still have your license information. In order to fix the error you've described, I recommend troubleshooting this issue using the QuickBooks Tool Hub. The QuickBooks Tool Hub is designed to help fix such issues. Check out this article here that shows you how to effectively use the Tool Hub to your advantage. Feel free to keep me posted on how you make out, I'll be one message away in case you need anything else. 

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