Quickbooks is scamming me and they dont care

Here is my story, it all started because a new employee of mine had entered her bank account info wrong for direct deposit. -on November 4th $1733 was taken out of my business account for payroll to my new employee -on November 5th she had realized she had entered her account info off by 1 number and had corrected it -on November 8th i received an email from quickbooks stating and i quote "The direct deposit transaction to "JANE DOE'S" bank account was unsuccessful because the account is unknown. We have initiated a reversal to your company account, and you should receive the funds in two to five banking days." (IT IS NOW DECEMBER 08) - November 15th rolls around. No money has been deposited yet. I have been calling quickbooks every 2 to 3 days since. I have been on the phone for over 10 hours, talked to over 40 employees, nobody helps me with anything, nobody knows where the money is, I get promises of callbacks and traces and nothing ever gets done. At this point it is already extremely pathetic what is going on. an accounting company cant even account for their own money. - november 28th i call my bank for a discrepancy. my bank then returns/reverses my initial deposit from november 4th. - on december 2nd I receive a call from collections stating I OWE QUICKBOOKS THAT MONEY BACK! that they are freezing my account. what kind of company is this? mind blown. Now today im still trying to get a hold of quickbooks to get things sorted, (5 hours on the phone over the last 2 days. still havent got anywhere) like i wanted to do a month ago, but everybody still says the same thing. nobody calls me back. nobody wants to deal with it. i have been hung up on multiple times. I could go on and on about how frustrated I am with this company.  Maybe posting this on a public forum will finally get some attention, but I doubt it. Seems like they don't care at all