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exclusive55
September 8, 2021
Question

QuickBooks not sending pay cheques anymore

  • September 8, 2021
  • 1 reply
  • 0 views

Hi, I'm trying to send pay cheques to our employees after I do pay roll and now it seems it wont send. I use outlook to send emails and I have outlook checked off in sending forms in preferences. I go print/email paystubs, I select all who it will be sent to I then go email and then send now (email addresses are correct for all employees) and after I get a message saying "The selected transactions have been sent from QuickBooks" but nothing comes in. I even tested to see if it works for myself only and even when it says it was sent I get nothing. Our QuickBooks was transferred from Windows 7 to Windows 10 and not sure if that could be the problem.

1 reply

J
JamesM4
September 8, 2021

Hello exclusive55, 

 

It's vital you're able to send paycheques so your staff can have record of the payment. Don't worry, I'll be happy to help so you're able to use the program and reap the amazing benefits offered by the features in the program. 

 

Based on the error you're getting, I encourage you to troubleshoot this using the QuickBooks Desktop Tool Hub. The QuickBooks Tool Hub is designed to help fix issues and errors in QuickBooks. Check out this article here that shows you how to effectively use the Tool Hub to your advantage. You're more than welcome to reach back to me in case you have questions while going through the article. 

 

I'll be one message away if you have other questions. Otherwise, I wish you a great rest of the week. 

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