Question

Quickbooks Payments - Accept US Customer Credit Cards?

Forum|Forum|4 years ago
November 14, 2021
3 replies
0 views

Hi,

I'm considering using Quickbooks Payments to allow my customers to pay their invoices. But 100% of my customers are US-based. So I need to bill them in US$ and have them pay me in US$ using a US-based credit card.

Does anyone know if the Quickbooks Payments option can handle that? I know that if I have my customers set up as being US$ in their customer profile, they should be invoiced in US$, but I can't find anything out about Quickbooks Payments being able to handle US Credit Cards.

I'd like the process to be as seamless as possible, so I'm also worried that when they DO enter their US credit card information, I don't want the system asking if they want to be charged in US$ or CAD$ (i.e. if they want their credit card company to do any currency conversion) or anything like that.

Thanks for any input/experience you have to share.

QuickBooks Online

Fiat Lux - ASIA

You may need a 3rd party payment processor to do so. What kind of business do you run?

H

Henock K

Hi RVgeeks,

Welcome to the Community. Being able to receive payments is essential for the service you provide to your customers. QuickBooks Online Payment offers the ability to receive your payments to keep your book up to date. I'd be glad to point you in the right direction regarding payment with the US customer's credit card.

At the moment, QuickBooks Online payment requires Canadian credit cards to make invoice payments. I'd encourage you to find a third-party app to be able to receive payments from US customer credit cards. You can click on the Apps tab on the left navigation menu > Find Apps.

If you'd like to include the option to accept payments from US customer credit cards, I recommend that you send us Feedback under the Gear icon at the top.This is sent to our Development Team to consider for future updates. Your comments are crucial to provide you the best possible user experience.

Let me know if you have any questions. I'll be happy to help.

F

FlexCBS

Hi there,

Not sure if you have successfully accomplished your mission to accept US credit cards in Canada?
I have been doing this for a couple of years. My business is in Canada, so I invoice in Canadian dollars, with a note to the customer that the invoice is in CAD but will automatically be converted to USD when they pay with their US card.

J

JamesM4

Hi FlexCBS. Thanks for chiming in on this thread. The ability to accept USD payment isn't available yet in QuickBooks Canada. I can see the benefit of this option and I recommend sending feedback about this to our engineers. You can send feedback by clicking on the Gear icon and looking for Feedback. Let me know if you have additional questions, I'm here to help.

W

W5 Processing

This also is an issue for me and I have been waiting over three years for this. I’m a Canadian business with 60% US based who want to pay online but o cannot connect neither my Canadian or US bank since they are based in Canada. This poses a major issue

A

Alex M

Hi there WS Processing,

I can see that the ability to accept payments from foreign currency would be a feature that you'd like to see to help you manage your sales. I recommend leaving feedback in the system by clicking on the Gear icon, then Feedback. The comments made in that section are taken into consideration by our developers when designing new features for QuickBooks Online.

If you have any other questions, feel free to reach out here.

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