Question

Quickbooks Pro 2021 Desktop & Thunderbird

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Had to set up on a new windows 11 machine. My Windows 10 pc died. QuickBooks doesn't seem to recognize Thunderbird as my email client now. It worked flawlessly before and I never had to do anything to set it up. Now I get a window asking me to set up email and thunderbird is not in the list. Any help would be appreciated.

I have uninstalled and reinstalled Thunderbird with no results.

TIA, Cheers

QuickBooks Desktop

A

Alex M

Hi there ML Painting,

Thanks for reaching out about connecting your email. QuickBooks Desktop is a great tool able to help you keep track of sales and expenses so you know the profitability of your company, as well as its financials. I can point you in the right direction for assistance with connecting your email to QuickBooks Desktop.

For assistance with connecting an email to QuickBooks Desktop, I recommend reaching out to the QuickBooks Desktop support team outside of the Community. They'll be able to view your screen with you to see the error and provide assistance to see if this email can be connected. You can reach them using the methods outlined in the QuickBooks Desktop software support policies.

If you have any other questions, feel free to reach out here.