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March 3, 2021
Question

Receiving Credit Card Payments from International Clients

  • March 3, 2021
  • 2 replies
  • 0 views

Our company is Canadian. Are we able to accept payments from International clients?

2 replies

Rebecca R
March 3, 2021

Hello there Learning Curve,

 

Welcome to the Community! I'm glad that you're considering using Intuit QuickBooks Payments to receive your customers' payments by credit card. I can see how being able to accept these payments from international customers would be handy, so let me go over this with you.

 

There isn't an option to accept payment from international customers or payment methods using Intuit QuickBooks Payments. This information can be found in our Merchant Agreement and Acceptable Use Policy. In particular, Section 2 of the Merchant Agreement indicates that the service is only available in Canada and which payment networks are accepted (VISA, MasterCard, Discover, ApplePay). 

 

If you need a merchant service that'll allow for international payments, you may find it helpful to navigate to the Apps section in-product. You'll be able to find the different apps that sync with QuickBooks that may offer the service you need. 

 

Let me know if you have further questions. Take care!

January 29, 2022

Hello

Long time quickbooks desktop fan and just today signed up for the online version.

Was really looking forward to intergrate credit card payments with my invoices via email but it looks as though this is unavailable in the quickbooks online international version. Do I understand this correctly? My question is: Does quickbooks have plans to incorporate this credit card payment option in the international version in the future?? Its just I work in the yachting industry here in Spain and nearly all my clients are international and this feature would be SOOOOOO usefull. I must admit to being quite dissapointed that it is unavailable. 

i will look into the apps as was suggested previously but just wondering if there are plans for this in the future?

Fiat Lux - ASIA
January 29, 2022

@CABBS esp 

If your company is located in the US or CA, you can utilize the following merchant service.

Comparison MF and QB Canada.jpg

Fiat Lux - ASIA
March 4, 2021

@Learning Curve 

Explore this app to accept international credit cards and integrate it with your QBO.

https://get.practiceignition.com/quickbooks

 

We may recommend another solution to connect with webstore/shopping cart.