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mayway1234
July 13, 2024
Question

Receiving verification code by email, not text

  • July 13, 2024
  • 1 reply
  • 0 views
I want to add the option of receiving a verification code by email so I can access my account on my iPad, not my phone for better viewing capabilities.

Currently am only able to get the code by text which doesn’t work as I am out of the country and not able to receive text messages.
Phone calls also don’t work.
Two step verification is turned off.

1 reply

J
JamesM4
July 15, 2024

Hi mayway1234,

 

Glad to have you post in the Community. I'll be happy to share more info about using the two-step verification in QuickBooks. 

 

In order to verify your account via email you'll first have to turn on the two-step verification setting. The current steps available for verifying the code are as follows:

 

  • User ID: Customize your User ID to make it easier to remember.
  • Email: An updated email address helps us verify your account.
  • Phone: You can also use your current phone number to verify your account.
  • Password: Longer passwords or phrases are more secure than short ones.
  • Authenticator: Set up an authenticator app to generate one-time passcodes instead of receiving them by text.

To learn more about turning on this feature, I encourage you to check out this helpful article here. You're welcome to ask other questions. I'll be one message away in case you need anything else.

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