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February 25, 2020
Question

Reconciling bank account. I want to print the report to verify the bank transaction but the print function is grayed out. Solution to get the print function to work?

  • February 25, 2020
  • 1 reply
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1 reply

February 25, 2020

Hey ljwraith,

 

Thank you for reaching out about this. Reconciliation is an important part of keeping balanced books, and that print function is designed to make it easier to compare your books to your statement. A few of our customers have reported errors when trying to click the Print icon on the reconcile page, and our engineers are hard at work to release the fix as quickly as possible. In the meantime, please try a different web browser, or use the built-in print function by pressing Ctrl+P. Feel free to give us a call, and one of our agents will be happy to add you to the list of affected companies.

 

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