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July 24, 2020
Question

ROE boxes in 15C do not match the totals on the actual paychecks?

  • July 24, 2020
  • 1 reply
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Original commenter did not share additional details

1 reply

July 25, 2020

Hi there, 

 

A Record of Employment (ROE) is a form that employers complete for their employees receiving insurable earnings who stop working or experience an interruption of earnings. It's essential that your forms are showing the correct amounts. I'd be happy to give you a hand with this. 

 

Based on what you've described, I recommend checking this helpful article from our Community: Why does box 15C on the Record of Employment not match the payroll details or pay cheque list? The article provide information that'll help steer you in the right direction so you can get back to doing what you enjoy. 

 

In case you have other questions, feel free to contact our support team using this link here. Otherwise, leave a comment below and I'll make sure to get back to you.