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G
GStew
April 1, 2024
Question

Second CPP - Company

  • April 1, 2024
  • 1 reply
  • 0 views

This paycheque is showing Second CPP - Employee but no amount is showing in the field Second CPP - Employer. I thought the employer contributes also and these amounts should be equal. Thanks in advance for any comments.

1 reply

T
Trish_T
April 1, 2024

Hello GStew,

 

Welcome to Community!  QuickBooks Desktop Payroll provides the latest updates based on government guidelines.  Ensuring accurate calculations on pay runs is essential.  I'd be happy to provide some insight here!

 

It's mandatory to deduct the second additional CPP contributions (CPP2) on earnings above the annual maximum pensionable earnings.  Employers must also contribute an amount equal to the CPP contributions that you deduct from your employees' remuneration and remit the total of both amounts.  You will only see an amount for Second Canada Pension Plan after your employee has reached the earnings threshold outlined by the CRA.  In addition, this could be data damage related.  In this case, you may want to create a new file then create a paycheck exceeding 72k.  This should show an amount on CPP1 and CPP2 for both the employee and employer portion.

 

Should you require additional assistance, please don't hesitate to contact us outside of Community.  We would enjoy the opportunity to work with you in real-time, and ensure you're able to accomplish your payroll goals seamlessly!

 

If you have any other questions, feel free to reach back out.  We would be glad to help!

 

G
GStewAuthor
April 5, 2024

Thank you for responding. The threshold for cpp2 has not yet been reached therefore i am confused why cpp2 calculated for the employee at all. Any additional suggestions please?

T
Trish_T
April 5, 2024

Hello GStew,

 

Thanks for getting back to me here.  I feel the best course of action at this time, is to contact our Customer Care team at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST.  They will be able to work with you directly and review the issue in more depth from their end.  In addition, they'll have the ability to escalate it for further investigation with the Development Team if needed, to ensure a positive outcome on your payroll related forms and remittances.

 

Please don't hesitate to touch base with us again, if you have any other areas of concern.  We would be happy to assist!


 

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