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questionAcc
March 30, 2025
Question

Sending Emails from QuickBooks Desktop Using Gmail

  • March 30, 2025
  • 1 reply
  • 0 views

I am experiencing an issue when trying to send emails from QuickBooks using a Google-provided email server. Every time I attempt to send an email, I am prompted to log in to my Intuit account. However, after entering my credentials, I receive an error message stating that my account cannot be signed in, preventing me from sending emails.

I have verified my Intuit account credentials and ensured that my Google email settings are correctly configured. Could you please assist me in resolving this issue?

1 reply

I
Ivan_G
March 30, 2025

Your efforts in fixing the problem you've encountered when sending emails are much appreciated, questionAcc. I'll outline more troubleshooting procedures you can follow to help you with your situation.

 

To start, let's reauthorize your QuickBooks Desktop (QBDT) so you can use your Gmail seamlessly. This step is essential to ensure that the updates in your email system get reinstated in the software. Refer to the steps below to proceed:

 

  1. Update your QBDT to the latest release.
  2. Open any transaction or report.
  3. Select the Email option and then Send. After that, you'll be asked to enter your Intuit credentials.
  4. Once the Webmail Authorization window opens, click Continue and then Allow.

 

Once you get the same result, please ensure that your enhanced security for Gmail is enabled, as it could affect your email processes in QBDT. Google Workspace made some changes, and it now requires a more secure login and utilization of every Gmail account. To guide you accordingly, kindly check and follow the instructions from this link: Set up enhanced security in Gmail for QuickBooks Desktop.

 

Additionally, I've included this resource you might find handy once you modify your email templates in QBDT to get a more personalized form according to your business preference: Create custom email templates in QuickBooks Desktop.

 

If you have more questions about sending your data through email in QBDT, tick the Reply button. We're always available to assist.

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