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February 11, 2023
Question

Shopify Connector by Intuit Error 6080 - Title, GivenName, MiddleName, FamilyName, DisplayName, Suffix - one of these must be non-empty. How can I edit the transaction?

  • February 11, 2023
  • 1 reply
  • 0 views
Error Syncing as a field is empty. How can i open this transaction to fix and push it through ?

1 reply

February 13, 2023

Hello there,

 

Thanks for connecting with us here in the Community. It's vital you're able to sync your Shopify transactions with eas., without running into issues.  I'll be glad to steer you in the right direction with this. 

 

I'd like to start off by troubleshooting this issue to determine if it's a browser-related issue. Clearing cache and cookies is a great way to clean your browser allowing it to work more efficiently. Here's an article that shows you how to do that: How to clear cache and cookies. If this doesn't work, I suggest using a private/incognito window to see if that works instead. Try this out and let me know what happens. In case this issue persists, I encourage you to contact our support team so they can assist you further with this. Here are our contact details: 

  • Schedule a Callback or start a Chat: click (?) in the upper right in QuickBooks Online > enter "Contact support" > choose Contact Us > provide a brief summary > select Let's Talk > choose Get a callback or Start a Chat.
  • Social MediaFacebookTwitter, and Instagram.
  • Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

I'll be one message away in case you need further assistance.