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November 22, 2024
Question

Sick leave and insurable hours

  • November 22, 2024
  • 1 reply
  • 0 views
 

According to ROE, paid sick leave hour is nsurable earnings and hours yet the tax settings for this pay types in QuickBooks Online is -. 
How do you override this setting?

Thanks.

 

1 reply

November 23, 2024

Hi @marythuy,

 

Thanks for connecting with us here. QuickBooks is a powerful program that helps you manage your work with peace of mind. I'll be happy to guide you in the right direction so you're back track with achieving your payroll goals.

 

To ensure that your payroll tax settings and pay types are correctly configured, I encourage you to reach out to our support team outside of the Community so we can help verify your payroll account details using screen share. You can reach us by phone by following the steps below:

 

Schedule a Callback: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback

 

Feel free to reach back out if you have any other questions.