Skip to main content
S
STCLARKE
April 18, 2023
Question

Starting again after drive failure and corrupt backup (QB Desktop)

  • April 18, 2023
  • 1 reply
  • 0 views

Hi all,

 

I could use some support.  My laptop hardrive crashed, and the backup file on my NAS seems to be corrupt, so, it appears I have lost everything..sigh  (even after sending the drive to a recovery firm)

 

I have last years PL and Balance Sheet printouts from my fiscal year end, so, I was thinking of rebuilding my chart of accounts using last years fiscal numbers as a starting point.   It appears I can't import via excel invoices, and cheque register / credit card expenses (only lists), but really didn't want to enter everything through the interface manually again for this year, unless I absolutely have to.

 

So, without a discussion on QB Desktop vs on-line, and backup strategies, does anyone have any suggestions on how to best 'rebuild' my QB file?   Perhaps what has worked for others, or the best approach ?

Thanks in advance

1 reply

T
Trish_T
April 18, 2023

Hi STCLARKE,

 

Welcome to Community.  I'm saddened to here that you've experienced this, and it's important that you're able to get back to business as soon as possible!

 

You can fix data damage on your QuickBooks Desktop company file, and repair your company file using the Rebuild Data tool.  For your reference, here's a helpful guide to assist you with the process.

 

Please don't hesitate to contact us for personal assistance in real time.  It would be our pleasure to work with you directly and ensure you're able to pick up where you left off, in QuickBooks Desktop in a timely fashion.

 

Feel free to reach out again, if you have other questions or concerns.  We'd be happy to help!

S
STCLARKEAuthor
April 18, 2023

Thanks Trish, however, I have lost everything.   No company file, no transaction files, and no backup. So, I need to start fresh, again, and given that I do have paper records from last fiscal year end, and 8 months of paper (Invoices, receipts, bank statements etc for this year) what a good step by process may be to rebuild a 'new' file.

Ideally, I could enter all my activities into excel and import, vs one by one through the QB Home Page, however, it appears an import is not possible for  Invoices, Expenses, Cheques etc.

 

Thanks

T
Trish_T
April 18, 2023

Hi STCLARKE,

 

Thanks for getting back to me here.  There are different ways to import and export data in QuickBooks Desktop, including cheques, invoices and bills.  Click here, to learn more about the ways you can import and export your data.  I hope this helps!

 

 

Terms & ConditionsAccessibility statement