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scottishstephenb
April 13, 2023
Question

Still seeing no way to actually revive help - no option to chat or call, just ask community……very frustrating.

  • April 13, 2023
  • 1 reply
  • 0 views
Says subscription issues when I try to work, but still on paid trial and settings suggest everything should work and account is active… where’s actual help and support!?

1 reply

T
Trish_T
April 13, 2023

Hi scottishstephenb,

 

Thanks for reaching out here.  It's important that you're able to complete your QuickBooks goals without additional stress.  I'd be glad to assist!

 

I recommend reviewing your subscription information.  Here's how;

 

1. Open your Settings ⚙ and select Account and Settings

2. Select the Billing and Subscription tab

3. Hit Subscribe

4. Enter your billing information and follow the on screen steps to complete the process.

 

If you require additional assistance, please don't hesitate to contact us.  We'd be happy to work with you directly and ensure you're able get back to business without concerns about your QuickBooks Online subscription.

 

Please don't hesitate to reach out again, if you have other questions.  We're here for you!

 

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