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Sweet Gypsy
May 19, 2022
Question

Sync with Square sales entered under Expense

  • May 19, 2022
  • 1 reply
  • 0 views

It looks like maybe a portion of sales transactions are being synched under Expenses, “Uncategorized Expense” as credits. This began last year and I only noticed now at tax time. Still occurring now.  There have been no synching error notifications and my sales reports on QBO match Square reports, but this is throwing my accountant off. Help?

1 reply

T
Trish_T
May 19, 2022

Hi Sweet Gypsy,

 

Welcome to Community!  It's important that your transactions are mapped correctly for a smooth transition to QuickBooks Online.  I'll be happy to point you in the right direction so you can get back to business as soon as possible!

 

Based on the information you've provided, I recommend reviewing your settings for Square integration to ensure it's mapped correctly.  If the issue persists, please contact the Square Support Centre for further assistance.  They'll have the ability to look further into this unexpected behavior from their end and ensure you're back to what you love in a timely fashion.

 

Feel free to reach back out with other questions.  We'd be glad to assist!

 

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