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CKL 12
Jan 9, 2024 10:46 PM UTC
Question

T4s

I was on the review page for t4s and went to get a glass of water and when I came back my cat was laying across my keyboard and my screen was going nuts. She managed to put my T4s into preview and populated them for 2024, I have not filed with CRA yet. HELP how do I fix it so its for 2023!!!

1 reply

Amanda-B
Jan 10, 2024 12:05 AM UTC

Good evening, CKL.

 

Thanks for reaching out to us here. I'd be happy to point you in the right direction for the best assistance.

 

Based on what you've described, I feel you'd benefit by reaching out to the support team outside of the Community. They'll be able to verify your account details in a secure setting, as well as view your screen to better assist you. You can reach them by following one of these methods:

 

Schedule a Callback or start a Chat: select (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > then hit Let's Talk > choose Get a callback

 

If you have any other questions, feel free to reach back out here.

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