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CKL 12
January 9, 2024
Question

T4s

  • January 9, 2024
  • 1 reply
  • 0 views

I was on the review page for t4s and went to get a glass of water and when I came back my cat was laying across my keyboard and my screen was going nuts. She managed to put my T4s into preview and populated them for 2024, I have not filed with CRA yet. HELP how do I fix it so its for 2023!!!

1 reply

A
Amanda-B
January 10, 2024

Good evening, CKL.

 

Thanks for reaching out to us here. I'd be happy to point you in the right direction for the best assistance.

 

Based on what you've described, I feel you'd benefit by reaching out to the support team outside of the Community. They'll be able to verify your account details in a secure setting, as well as view your screen to better assist you. You can reach them by following one of these methods:

 

Schedule a Callback or start a Chat: select (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > then hit Let's Talk > choose Get a callback

 

If you have any other questions, feel free to reach back out here.

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