Td bank not showing transactions but showing updated balances

Hi ccb2022,

Welcome to the Community. It's important to access your transactions to keep your books up to date. QuickBooks Online is a great program that gives you the ability to easily track your sales and expenses. I'd be glad to point you in right direction to get the support you need to access your transactions.

One step to try when the upload of transactions isn't happening would be to re-enter your sign in info. I encourage you to follow these steps to re-enter your sign in info. 

1. Click on Banking transactions from the left menu
2. Click on the Edit ✎ in the top right of the tile for your RBC account
3. Open Edit sign in info
4. Manually type in the required elements
5. Complete the required fields
6. Hit Save and connect

This type of issue can also be caused by browser cache and cookies as they can prevent the system from functioning effectively. I encourage you to refer to the following steps to complete some browser troubleshooting.
 

• Clear browser cache.
• Try in a private browser window.
• Use another browser type.
• Make sure you're using supported browsers.
• Turn off any ad and popup blockers temporarily.
   

If the steps provided above don't work, I recommend that you contact our customer support team. They'll be able to take a closer look at your account. Here are some options available to reach out to our team.

• Phone: Call us at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST.
• Schedule a Callback: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback.
   

Let me know if you have questions, I'll be happy to help.