Temporarily deactvating standard payroll

Hi there,

Thank for reaching out to the Community. I know how times like these can be challenging for businesses and I'll be happy to give you a hand. 

If you suspend the payroll, the information will still remain in the program as long as your normal subscription is still active. So when the time comes to file T4s, you can always proceed with reactivating the payroll. The major caveat for suspending payroll is that you won't be able to run it. Before deciding on suspending the payroll, I encourage you to check out some helpful resources below:

• Learn about Intuit QuickBooks Coronavirus resources including Paycheque Protection Program loan and the Small Business Relief Initiative to help small businesses raise money to overcome the challenges caused by COVID-19.
• QuickBooks business resources and tax info for Coronavirus (COVID-19)
• What you need to know about the Families First Coronavirus Response Act

If you need more information, please contact us by clicking the blue link. Otherwise if you decide to cancel the payroll, here are articles which show you how:

• Cancel your QuickBooks Online Payroll subscription

• How to resubscribe or reactivate QuickBooks Online

In case you have other questions, feel free to contact our support team using this link here.

Thanks very much, James for your quick response and all the information provided which is very much appreciated. I will go through it and get back if I need further assistance.

Take care

Suean