The feedback option isn't working, suggestions?

Hi there delete1,

The option to submit feedback within QuickBooks Online gives users like you the opportunity to share your thoughts on improvements that could be made or new features that should be added to our small-business accounting software. I love that you're looking to make use of this feature to have your voice heard, and I want to ensure that you're able to do so as expected. Let me help.

You may run into issues with the way features function based on the images and files that are stored in your browser's cache and cookies. Clearing the cache and attempting some other browser troubleshooting steps often does the trick to return full functionality. Please give the steps below a shot, then try to submit feedback again:

• Clear your browser cache if you're using a browser
• Clear the app cache if you're using the QuickBooks Online app for Windows or Mac
• Try a browser if you're using the app
• Try a private browser window
• Try another browser type
• Make sure you're using a supported browser and system
• Reset your Internet or try on another computer or device

If you're still having difficulty submitting feedback after attempting the steps above, please feel free to share your thoughts here. I'd be happy to pass along your suggestions to the product development team. 

I hope you have a fantastic day!