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August 22, 2024
Question

The self learning modules are unavailable.

  • August 22, 2024
  • 1 reply
  • 0 views
The modules to learn from(self-placed), are unavailable. What should I do?

1 reply

August 22, 2024

Hello hih6546833-gmail,

 

It's great to hear that you'll be participating in the QuickBooks Online Accountant, ProAdvisor training.  It's essential that you're able to choose the self-paced option.

 

If you haven't done so already, I suggest clearing cache on your browser, to help improve system performance and web page loading times. In addition, I recommend trying another browser such as Firefox, Google Chrome, Edge, Safari, or a private/incognito window.

 

Should you experience the same result, I recommend contacting our Customer Care team at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST. They will be able to to review the issue in more depth, and escalate it to the QuickBooks Development Team for further investigation if necessary.

 

If you have any other questions, please feel free to reach back out. We would be glad to help!