The transaction has been partially matched and cannot be excluded. however we has been recorded in quickbook and finish the payment

Hi dka20220202-gmai, 

Thanks for reaching out here.  Welcome!  QuickBooks Online enables you to categorize and match your transactions, so reconciling your account can be done effortlessly.  I'd be happy to point you in the right direction so you can accomplish your QuickBooks goals as soon as possible!

In your situation, I feel you would benefit by contacting our Customer Care team outside of Community.  With your consent, they'll be able to connect with you virtually and assist you with your transactions, so your accounts remain accurate and up-to-date.

Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)

Social Media: Facebook, Twitter, and Instagram from Monday to Friday between 9 a.m. and 8 p.m. ET.

Feel free to reach back out with other questions.  We're always glad to help!