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Dec 10, 2021 4:06 PM UTC
Question

Transaction date is on or before closing date for Payroll?

How or what do I do to correct this issue? I assume the payday date has to be before the 1st?

1 reply

Dec 10, 2021 7:58 PM UTC

Hi frederiksenconst,

 

Thank you for reaching out to Community.  QuickBooks Online Payroll is a great way to ensure your employees are paid on time.  Having a notification indicating that the transaction date is on or before closing date is concerning.  In this situation I suggest contacting us so we can work independently with you and better understand the cause of the error.  We'd also have the ability to take a deeper look into this from our end and get you back to completing the task at hand.

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
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If you have any other questions, please don't hesitate to reach back out.  We'd be glad to assist!