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June 9, 2024
Question

Trying to manually download a crv credit card file and the cost of items is showing up in the received not spent.

  • June 9, 2024
  • 1 reply
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1 reply

June 10, 2024

Hi there, 

 

Glad to have you join the Community. It's important your transaction are showing up as expected in the program. Rest assured, QuickBooks is designed to be an easy-to-use program and I'd like to help make sure you experience this benefit. 

 

Based on what you've shared above, I recommend checking out this helpful article here as it shows you how to upload transactions so they show up correctly. Otherwise, I recommend manually downloading the credit card file while using a private/incognito browser window and let me know if the cost of items is showing up in the received not spent. 

 

I encourage you to try out the steps in the article and let me know if you have further questions. Otherwise, I wish you a great rest of the week.