Skip to main content
January 4, 2024
Question

Turbotax: "No QuickBooks Desktop file has been found" Message

  • January 4, 2024
  • 4 replies
  • 0 views

I've started my 2023 taxes.  When I try to pull a QuickBooks file for a rental condo (Business Income and Expenses), Turbotax quickly says, "No QuickBooks Desktop file has been found."  This is even when the file is concurrently open in QuickBooks.  This is an import that has been successful in past years.  Turbotax is 2023 Home & Business.  QB is 2021 Desktop.

4 replies

January 4, 2024

Hey there, finance1965.

 

Thanks for turning to the Community for support! I'd be happy to help get you back on track.

 

Based on the information you've provided, I recommend making sure you're using the latest release for QuickBooks Desktop. In addition to this, I feel you'd benefit from reviewing the QuickBooks Tool Hub. The QuickBooks Tool Hub is designed to help fix issues and errors in QuickBooks Desktop. If the issue persist, please reach out to the TurboTax support team 

 

If you have any other questions, feel free to reach out here.

January 5, 2024

@finance1965 

Try using the trial version of QBD 2023 or 2024 to upgrade your file and export it to TurboTax 2023.

February 10, 2024

I am running the same version of QB Desktop (2021). I don't want to upgrade to the 2024 version at this time but have the exact same issue that Turbo Tax can't find QuickBooks.

Turbo Tax says: "To import data from QuickBooks, you must have QuickBooks 2007 through 2024", so I can't understand why this is happening.

February 11, 2024

@pipeshoppe 

Install the trial version of QBD 2024 and you don't need to run it. Run your TurboTax again and it should recognize your QB Desktop 2021 file later.

March 8, 2024

Has anyone actually found a solution that doesn't leave me stuck in trial mode on 2024?  Last year's import was fine.

March 8, 2024

I'd like to respond to this but I'm afraid it'll be removed by QB.