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M
MedAliElHani
October 13, 2021
Question

Unable to create time activity entry in another currency for a local employee

  • October 13, 2021
  • 1 reply
  • 0 views

Hello

is anyone has the same problem or find a workaround for it. Please see steps below:

- Create a new time-sheet for a Canadian (CAD) employee who worked on a customer project in Europe

- The customer is defined with EURO currency

- Fill in the first line in the time-sheet by selecting the Customer - EURO

- Add time for each weekday

- Click on billable and put the total billable hours for that time-sheet line

- Click on Save

- The system shows the following error message:
Something’s not quite right
You must choose a customer that uses local currency when time is billable.
!!! So, what's the solution for billing hours for Canadian employees who worked on projects related to non-Canadian customers with a foreign currency
Thank you in advance for your help

1 reply

J
JamesM4
October 13, 2021

Hello MedAliElHani,

 

Thanks for taking the time to reach out to us here. QuickBooks is designed to help you save time using the powerful features and tools included in the program. I'll be happy to point you in the right direction with this.

 

The ability to create a time activity entry for an employee in a currency that's not your home currency isn't available. I can see the benefit of having this functionality in QuickBooks and I recommend sending feedback about this to our engineers. You can send feedback by clicking on the Gear icon and looking for Feedback. New product ideas and improvements are based on the feedback we get from users like you. As a workaround, I recommend looking into third-party apps on our website using this link here. I recommend picking an app that suits your business needs based on the app description and reviews. 

 

Let me know if you have additional questions, I'l be one message away in case you have other questions. 

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