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bshen24
Feb 4, 2023 1:43 AM UTC
Question

Unable to export company file even after Quickbooks Pro has been updated

When exporting my data from Quickbooks Pro, my export was unable to continue without an update. I completed the update, and the export keeps stating that I need to update my Quickbooks Pro, though I have already updated it. I have reset the update and have completed the update again, and I still am getting the request to do an update before I can export. What is going on? What am I doing wrong?

8 replies

Fiat Lux - ASIA
Fiat Lux - ASIA
Feb 5, 2023 3:34 AM UTC

Do you need to convert data from QB Desktop to QB Online?

https://quickbooks.grsm.io/Canada

 

Which QB Desktop year version do you have?

 

    bshen24Author
    Feb 5, 2023 5:01 PM UTC

    I am running Quickbooks Pro 2017. I have completed the latest updates available and I still get the error of "You'll need to update your software ti access your Account here" so do I have to move to a higher version of Quickbooks Pro? I did come across another post where someone was using Quickbooks Pro 2011 and had to upgrade, but I did not know if this would pertain to this version as well. Is this the same case for me?

    Thank you.

    Fiat Lux - ASIA
    Fiat Lux - ASIA
    Feb 6, 2023 12:28 AM UTC

    You can use the trial version for QBD 2020 or 2021 to upgrade your file and convert it to QBO. Contact me in private and we can share the trial versions.

    Lylwa
    Sep 16, 2023 9:45 AM UTC

    You have the option to utilize the trial version of QuickBooks Desktop (QBD) 2020 or 2021 to upgrade and convert your file into QuickBooks Online (QBO). 

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