Unable to print paychecks. Green circle keeps going?

Hi user36096,

It's great you're using QuickBooks Online Payroll to produce accurate paycheques you can always rely on. Being able to print every detail in your paycheque is important to keep records of your books. I'll be happy to help.

A good starting point would be to ensure there are no bugs in the software due to a browser issue. To ensure your app or browser is running the program as designed, I recommend following the troubleshooting steps in this article: Clear cache and cookies to fix issues when using QuickBooks Online

You can also navigate in a private browser or use a different browser to eliminate any probability of a browser issue. Here's an article for compatible browsers to QuickBooks Online: System requirements for QuickBooks Online, Accountant, and QuickBooks Self-Employed

To make sure no printing issues is going on in the system, check out this article: Fix QuickBooks Online printing issues on browsers for Windows

If you're still unable to print your paycheques after trying these steps, please reach out to our tech support team for us to investigate this further.

Schedule a Callback or Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat. Support is available from Monday to Friday between 9 a.m. and 8 p.m. ET.
Social Media: Facebook, Twitter, and Instagram from Monday to Friday between 9 a.m. and 8 p.m. ET

Have a great day!