Skip to main content
B
bizzdcs
January 12, 2022
Question

Unused customer vs job credits

  • January 12, 2022
  • 1 reply
  • 0 views

Aloha!  I have recently done an update to QB Accountant 2022 (desktop) from quite an older version.  I am seeing a change in the Customer Payment window.  The UNUSED CREDITS is now across all jobs for this customer instead of just for the job.  I need this to be just for the job.  Is there a way to change it back so that only the UNUSED CREDITS for the job will appear?  Thank you!

1 reply

Jen_D
Jen_D
January 13, 2022

 

It's good to see you here, @bizzdcs.

 

Thanks for reaching out to us and sharing your observation about the menus in QuickBooks Desktop Accountant 2022. Also, congratulations on your recent upgrade.

 

We wanted to make sure we're able to help you out with this preference. Can you please share some screenshots of the view you're looking at? I need this to help you out further.

 

In the meantime, here are some related links on how to process payments in QuickBooks Desktop:

 

 

Please comeback here with the additional details. I'll be right here to help you out. Have a good day!

Terms & ConditionsAccessibility statement