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L
LMH5
March 3, 2025
Question

Update

  • March 3, 2025
  • 1 reply
  • 0 views

Hey Intuit, thanks for the latest update to desktop 2024. All my customized reports are messed up now and your rebuild doesn't work. So much fun when doing year ends.

1 reply

I
Irene R
March 3, 2025

This isn't the performance we want you to experience after updating your QuickBooks Desktop (QBD), LMH5. I'm here to help review the current version and provide scenarios to help resolve this matter.

 

To begin with, check the version you are using by opening your QBDT company file and pressing the F2 key.

 

If you're utilizing the latest R13_50 version of QBDT, I recommend reaching out to our support team. They have the tools necessary to analyze any issues with your reports and offer real-time assistance. To do so, kindly follow the steps below to reach them:

 

  1. Open your QBDT.
  2. Go to Help, then select QuickBooks Desktop Help/Contact Us.
  3. Type in the question, keyword, or topic you need assistance with.

 

Otherwise, let's update your QBDT to the latest version. Ensure all boxes are checked in the Update Now window to include security and bug fixes.

 

Here's how you can do it:

 

  1. Close your company files and QuickBooks.
  2. Open the Windows Start menu.
  3. Look for QuickBooks Desktop, right-click on it, and then select Run as administrator.
  4. On the No Company Open screen, go to the Help menu and choose Update QuickBooks Desktop.
  5. Go to the Options tab, choose Mark All, and click Save.
  6. Go to the Update Now tab, then select the Reset Update checkbox.
  7. Once ready, click Get Updates.

 

Furthermore, closing your QBDT application and restarting your computer can help resolve this issue.

 

Moreover, these articles will guide you in when to contact our customer team and step-by-step guidance in reinstalling your QBDT latest update:

 

 

Additionally, it's beneficial to save the customization settings for your reports if you run them frequently. Here's a guide to accomplishing that: Create, access, and modify memorized reports.

 

Reinstalling the latest version and contacting our support team are ways to resolve this issue. I'm here to assist you with additional inquiries with your reports or any QDBT-related questions.

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