Question

Updates for Online

Forum|Forum|3 years ago
September 19, 2022
2 replies
0 views

I have dealt with Data services before. Received a call today, from them apparently. Our online file is not updating. Have to upload file and pay for support get it fixed?

Totally sounds like a scam to me?

QuickBooks Online

T

Trish_T

Hi firebusters,

Welcome to Community! Thank you for sharing your concern. I recommend contacting us outside of Community, so we can look further into this from our end and ensure your files are uploaded successfully, so you're back to business as soon as possible.

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Please feel free to reach back out any time you have other questions or concerns. We'd be happy to help!