View print paystubs and view pd7a page doesnt open

Hey there firstatnet,

First of all, it's great that you've chosen to use QuickBooks Online Payroll to pay your employees and track your payroll taxes. You've made an awesome choice. Printing or viewing Paystubs and payroll forms is ordinarily an easy process, but it sounds like something's going on that's preventing you accessing these features. Let me give you a hand.

The first step in getting to the bottom of this is to try some browser and internet troubleshooting. This'll help to determine whether the issue lies within QuickBooks or if it's a browser-related issue such as the images and files stored in your browser's cache. Give these a try and then attempt to complete the tasks you were working on and see if you have success:

• Clear your browser cache if you're using a browser
• Clear the app cache if you're using the QuickBooks Online app for Windows or Mac
• Try a browser if you're using the app
• Try a private browser window
• Try another browser type
• Make sure you're using a supported browser and system
• Reset your Internet or try on another computer or device

If these don't quite do the trick, you'll likely need to reach out to our team of support experts outside of the Community. They'll be able to collect the necessary account details and work with you through screen sharing in ordre to pinpoint the issue. If necessary, they'll be able to escalate this to our team of engineers for a fix. Here's how you can reach out:

Phone: Call us at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST.
Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat. 
Social Media: Facebook, Twitter, and Instagram.

Have a great weekend and don't hesitate to reach out here if you have further questions. Take care!