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June 26, 2023
Question

We are going through process to mark staff member as terminated. His last working day will be June 30th. But we get an error on block 11 in his ROE. Why?

  • June 26, 2023
  • 1 reply
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1 reply

June 26, 2023

Hey there cbarr1,

 

Welcome to the QuickBooks Community! Thanks for reaching out to us here. Being able to create a Record of employment without running into any issues is important. I would be happy to provide some information.

 

Based on what you've described, I recommend reaching out to the support team outside of the Community as we would need more information form you. They'll be able to verify your account details in a secure setting, as well as view your screen to better assist you. You can reach them by following one of these methods:

 

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook and Twitter

 

If you have any other questions, feel free to reach out here.