What does please specify a valid EIN mean

Hi evajohngladue,

Thanks for reaching out. I'd be happy to share more information about an EIN number in QuickBooks. 

QuickBooks is a great program for managing your business as it offers a variety of helpful features. The EIN is an Employer Identification number. It can be confusing to see this message considering you're using QuickBooks Canada. Rest assured, our engineers are aware of this and they're working diligently to get to the bottom of this. 

In the meantime, I encourage you to troubleshoot this by clearing cache and cookies on your browser. Doing this helps fix most issues the site may be having. You can do this by following the steps in this article: Clear Cache and Cookies. 

For further assistance, I recommend reaching out to our support team using this link here. One of our agents will be able to share your screen and take a closer look at your account. Let me know if you have other questions by leaving a comment below.