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PatMcC
September 24, 2024
Question

Whe doesn't QBO load on Chrome

  • September 24, 2024
  • 1 reply
  • 0 views

I've done everything suggested - cleared cache, cookies, browsing history, Made sure Chrome was up to date, removed ad blocker. I even signed out and back in of Google.   I let window load for over 10 minutes on Chrome and absolutely nothing. It loads fine on incognito window and now I'm using Firefox. I've read this is an issue with Chrome, but shouldn't intuit try to do something about it other than the above suggestions?

1 reply

J
JamesM4
September 24, 2024

Hello PaMcC,

 

Thanks for reaching out to us in the Community. It's important you get the assistance you need so you can continue to browse QuickBooks using Chrome. 

 

I see you've done majority of the troubleshooting on your end. Since the program is working fine when using Chrome, I recommend checking to see if you have Chrome browser extensions enabled as they can contribute to the issue you've described. Have you recently added a new extension? In case the issue persists, I recommend calling our phone support experts at 855-253-1536 for further assistance. Our hours of operation are Mon - Fri 9 AM - 8 PM EST and SAT 9 AM - 6 PM EST. Let me know if you have questions. I'll be on standby. 

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